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Hey there, we're taking a break and will be closed from Mon 7th Oct to Tue 22nd Oct. Cut-off for placing an order before the break is Mon 30th Sep 2024

Flat Shipping fees $12 via Australia Post Express. Order processing time upto 3 business days for Sweet Gifts

Returns & Refund Policy

We want you to be 100% satisfied with your purchase and take great care to ensure your gift arrives to you looking great. Due to laws regarding perishable items, we cannot accept returns or exchanges on baked goods. 

 If, however, you are unhappy with your purchase, for any reason, please contact us at hello@cocoaoven.com.au within 7 days of the receipt date, let us know your concerns and we will try to make it right! 

We do not offer refunds on sale items & gift cards.